On Cue with Kafui Dey: Mastering the mic: Why great communicators listen more than they speak

If you’ve ever tuned into a lively morning radio show in Accra, Johannesburg, or Lagos, you’ve probably heard this scene: three guests talki...

If you’ve ever tuned into a lively morning radio show in Accra, Johannesburg, or Lagos, you’ve probably heard this scene: three guests talking over each other, one shouting “Let me finish my point!” and the host trying desperately to calm things down before the microphones explode.

It’s chaos. It’s comedy. And it’s proof that too many people still confuse communication with talking.

Here’s the truth: the best communicators—on radio, in business, or in politics—listen more than they speak.

Yes, you read that right. The secret to mastering the mic isn’t the ability to talk endlessly or sound like a motivational speaker on caffeine. It’s the discipline to shut up and pay attention.

When I started my career in broadcasting, I thought my job was to fill every second of airtime. Silence felt dangerous. But over time, I learned that silence is a superpower. The best interviewers, the best leaders, the best communicators—know that a well-timed pause can reveal more truth than a ten-minute speech.

Think of Komla Dumor. When he was on the BBC, he didn’t dominate the conversation—he guided it. He listened with purpose. He gave his guests space to think, breathe, and shine. That’s what made his interviews memorable and his presence magnetic.

Now, contrast that with the politician who talks in circles or the manager who runs meetings like a sermon. You leave the room dazed, confused, and wondering if you should have brought popcorn instead of a notepad.

Listening is not passive. It’s active leadership. It’s how you connect dots, catch nuances, and build trust.

In many African settings, listening is almost spiritual. Our elders say, “The one who listens learns the way to the market.” In other words, the person who listens well never gets lost. But in today’s corporate and digital age, too many professionals treat listening like slow Wi-Fi—something they tolerate until they can talk again.

Here’s the irony: the more you listen, the more powerful your words become. Because when you finally speak, people know it comes from understanding, not ego.

So, how can you start mastering the art of listening—whether you’re behind a microphone or leading a team? Here’s the cheat sheet:

1. Pause before you pounce

Don’t rush to reply. Let the other person finish completely. That moment of silence makes your response sound thoughtful, not reactive.

2. Listen between the lines

People rarely say exactly what they mean. Listen for tone, emotion, hesitation. That’s where the real story lives.

3. Ask, don’t assume

A simple “Tell me more” can unlock insights no amount of talking could achieve. Curiosity is communication gold.

4. Embrace the awkward pause

A few seconds of silence won’t kill you. In fact, it often encourages the other person to open up. (Pro tip: it also makes you look wise.)

5. Mirror and summarize

Repeat key phrases or summarize what you’ve heard. It signals respect—and prevents those awkward “That’s not what I said” moments.

Listening is the oxygen of leadership. Without it, relationships suffocate, teams crumble, and opportunities vanish. The people who rise are not the ones who shout the loudest—they’re the ones who understand the fastest.

So, the next time you grab a microphone, lead a meeting, or negotiate a deal, remember: it’s not how much you say that matters. It’s how deeply you listen.

Because in a noisy world filled with chatter, the quiet listener commands the loudest respect.

And if you ever doubt it, just remember those talk show panels with five people shouting over each other. The loudest voice might win airtime—but the calm, listening voice? That one wins hearts.

>>> Need communication training? Email kafuidey.mc@gmail.com

Provided by SyndiGate Media Inc. (Syndigate.info).